additional shipping
About shipping/shipping fees
About shipping/shipping fees
Domestic shipping is free for orders over 3,500 yen.
Nationwide shipping fee: 350 yen
▼Our shipping is basically done by Nekoposu (Yamato Transport).
The shipping method may change depending on the size of the product and the destination.
▼An additional fee will be charged for resending the item if the item is returned due to an unknown addressee or other reasons.
▼If you purchase a pre-order item and an in-stock item at the same time, they will be shipped together. If shipped separately, additional shipping charges may apply.
Before purchasing
Before purchasing
Please be aware of the following matters before purchasing.
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Notes
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▼Once the product has been shipped, we cannot cancel or change the size, so please check the size before purchasing.
▼If there is a problem with the product, please contact us within 3 days after receiving it.
▼Since the size is measured at our store, there may be slight errors depending on the measurement method.
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Trouble with not receiving emails
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Confirmation and deposit emails will be sent automatically.
If you have set your settings to reject or allow emails, you will not be able to receive emails after registering as a member or placing an order.
As a countermeasure, please set permission to receive emails from the address "info@lamus.jp".
If you do not receive the email within a certain period of time, please contact us using the details below.
Customer support↓
info@lamus.jp
*Please set your email address so that you can receive emails as well.